POSTAGE & PACKING For ALL orders within the UK (including Northern Ireland) - Post & Packing is ABSOLUTELY FREE OF CHARGE.
FOR ORDERS OUTSIDE THE UK - (Please read this bit. It's very important.) If you'd like us to quote for sending goods overseas, please CLICK HERE to send an email and we'll tell you the cost.
WARNING FOR OVERSEAS CUSTOMERS!
If you place your order without contacting us for a quote first, we'll process your order and charge the postage, provided we deem the amount 'reasonable'. Obviously, if we feel that the postage amount is excessive we'll contact you before proceeding.
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What if my order is 'Out of Stock'? We are 'serious' stockists, so being 'out of stock' doesn't happen often. But - in that unlikely event, then we are very much in the hands of our suppliers. We'll give you an estimated delivery time and then mercilessly 'chase' your order with our suppliers till it comes in.
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How long will it take for my goods to arrive? If we have the goods in stock, we can ship them the very day we receive payment. How soon you receive your shipment really depends on where you live. If you're in the U.K., then two or three days is all you need to wait. (For guaranteed next day delivery, just give us a ring on 01604 637596 and will give you a quote.) If you're the other side of the planet, then 10 days is a more likely target.
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What if my Goods Arrive Damaged?  We'll be amazed! But in the unlikely event of disaster, we won't make a fuss. Just send a photograph of the damaged goods and the packaging and we'll replace them completely free of charge.
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