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About Us

The UK Gift Company - Who Are We?

For an online company, we have a pretty long and rich history.  In fact, you can read our History Page here.

Briefly, we're much more than online gift store. The UK Gift Company has a history going back over 150 years, during which time, as a family retail business, we've established a reputation as one of the UK's leading suppliers of China, Crystal, Collectables and Teddy Bears, featuring many top brands.

We like to think that we bring our 150 years of experience and customer-focused dedication to all aspects of our business. By many standards we're a small company. This gives us the ability to take a totally personal approach with our customers. Everyone in the company is committed to doing the very best we can for all our customers.

In short our mission is this - to offer the very best selection of Gifts and Collectables in the most efficient, reasonably priced and friendly way we can.

Buy With Confidence

Placing Your Order: You can order either online or by phone +44 (0)1924 331499, whichever suits you best. Most of our products are carried in stock and will be despatched to you within 24 hours of your order being received. In the UK, you’ll receive your goods within 5 working days, unless you’ve opted for express delivery. To find out more about delivery and shipping, click here. Overseas delivery is usually between 5 days and 2 weeks, depending on the destination of your parcel.

If we’re out of stock: Then we’ll notify you immediately and let you know how long it will be before your goods arrive.
Please remember, we never take payment until your goods are ready for dispatch.

Ordering Support

If at any time before the moment of despatch, you need to amend or cancel your order, you can do this by phone +44 (0)1924 331499 – Monday to Friday 9.00 – 5.00 or by email –

Our Guarantee

If you’re shopping with us for the first time, we need to convince you that we’re honest and reliable. That’s why we give you our cast-iron guarantee. If your goods are damaged or faulty, just return them and we’ll either replace the item(s) or give you a complete refund (including your shipping costs). If you decide the item just isn’t right for you - that’s fine. Just return them within 10 days and we’ll refund the purchase price. For more details of our Returns policy, please click here

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© 2021 The UK Gift Company. Running on Cyrane Systems